Privacy Policy

Information We Collect

When you interact with our website or services, we may collect the following types of information:

• Contact details — name, email address, and phone number provided through our travel inquiry form or consultation booking.
• Travel preferences — destination interests, travel dates, group size, budget range, and special requests shared during planning.
• Booking information — traveler names, dates of birth, passport details, and payment information required to secure reservations.
• Communication records — emails, consultation notes, and messages exchanged during the planning process.

How We Use Your Information

We use the information you provide solely to deliver and improve our travel planning services:

• To prepare personalized travel proposals and itineraries.
• To book flights, hotels, cruises, tours, and other travel components on your behalf.
• To communicate with you about your trip, including updates, reminders, and travel documents.
• To send occasional travel inspiration, group trip announcements, or newsletters if you have opted in.
• To comply with legal obligations, such as tax reporting or travel regulations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third-Party Services

To provide our services, we rely on trusted third-party platforms and travel suppliers:

• Calendly — used for scheduling consultations. Calendly’s privacy policy applies to booking data.
• TravelJoy — used for client management and itinerary delivery. TravelJoy handles your data under their own terms.
• Airlines, cruise lines, hotels, and tour operators — we share necessary traveler details with suppliers to confirm bookings.
• Payment processors — credit card and payment data are handled by PCI-compliant processors; we do not store full card numbers.

We only share the minimum information required for each service provider to fulfill their role in your trip.

Data Protection

We take reasonable steps to protect your personal information:

• Access to client data is limited to Jocelyn Wilson and authorized team members who need it to plan your trip.
• We use strong, unique passwords and two-factor authentication for accounts that store client information.
• Communications containing sensitive details are sent through encrypted channels where available.
• We retain records for as long as necessary to fulfill bookings, comply with tax and legal obligations, and provide follow-up support.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Cookies & Analytics

Our website does not use cookies for tracking or advertising. We do not currently run analytics scripts that collect browsing behavior. If this changes in the future, we will update this policy and obtain consent where required.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your data, subject to legal retention requirements.
• Opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out: